Wholeness Healing Center

What are EAP Services?

Acronyms are used in many of our professions. However, EAP or Employee Assistance Programs are used across many employers, and the definition may vary depending on where the EAP is functioning and what standards are being applied (Masi, 2011). To understand where we are with the modern EAP programs, it is important to share a little background history of where EAPs all started. This historical understanding is crucial for employers and professionals as it makes them feel informed and knowledgeable about the evolution of EAPs.

It’s crucial to understand that the role of employers in supporting their employees’ mental health is significant. This understanding can make employers feel responsible and caring, fostering a positive work environment. Some programs can be tracked back to the 1800’s (Gilbert, 1994). In the 1940’s, Occupational Alcoholism programs were developed. While drinking at the time was seen as usual, this is when people noticed the effects it had on performance and productivity. These Occupational Alcoholism programs concentrated on assisting employees with alcohol problems. While many programs were developed, many were not sustained, and the focus of such programs started to shift in the 1970’s to have more of an emphasis on reaching employees and aiding them with their mental health and family problems, along with addiction.
Modern Employee Assistance Programs (EAP’s) have evolved significantly since their inception in the 19th century and the development of Occupational Alcoholism programs in the 1940’s. Today, EAP services are comprehensive and multifaceted, addressing various issues that employees may face. They provide confidential support for mental health concerns, substance abuse, family and relationship issues, financial and legal advice, and workplace challenges.

EAP’s help employees manage personal and professional stress, improve their overall well-being, and enhance their productivity and job satisfaction. These services typically include counseling sessions, referrals to specialized services, and educational resources.

Employers now recognize the importance of supporting their employees’ mental health and overall wellness, increasing the integration of EAP’s within workplace culture. Modern EAP’s use advanced technology, such as virtual counseling and online resources, to make support more accessible and convenient for employees.

Research continues to demonstrate the positive impact of EAP’s on employee performance, retention, and morale, making them a valuable investment for organizations committed to fostering a healthy and productive work environment. If you are unsure about your EAP services with your organization and what can be offered, contact your Human Resources specialist to help guide you in the right direction. WHC offers EAP services to businesses. If you are interested, call 308.382.5297 Ext 127.

Works Cited
Gilbert, B. (1994). Employee assistance programs: AAOHN journal 42(10), 488–493.
Masi, D.A. (2011). Employee assistance programs.

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